Last Updated: 31/10/2024
Wiqaya Ltd ("we," "our," or "us") is committed to protecting the privacy of individuals who use our parental control app and those who sign up for updates and communications. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app or provide us with your contact details. Please read this policy carefully to understand our practices regarding your data. By providing us with your information, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not provide your information.
1. Information We Collect
We collect the following information:
- Email Address, Phone Number and Name: Collected to set up your account and communicate important updates.
- Child's Name and Age: Collected to help manage device permissions and provide a personalised experience for parental controls. Note: Our app enables parents to view their child's device usage directly, but this data is not accessible to Wiqaya. We do not collect, store, or have access to any details about device usage, app activity, or browsing history. All data remains private to the parent and child, and Wiqaya strictly adheres to Apple’s privacy guidelines to ensure this information stays secure and confidential.
2. How We Use Your Information
We use your information for the following purposes:
- Account Creation: To set up and maintain your account with Wiqaya.
- Parental Controls: To provide personalised options for managing your child’s device access.
- Email Updates: To send you news, updates, and notifications related to Wiqaya’s services and any future product developments.
3. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- With Service Providers: We may share your information with trusted third-party providers (e.g., email marketing platforms) who help us manage communications or support our app. These providers are obligated to maintain the confidentiality and security of your information.
- Legal Obligations: We may disclose your information if required to do so by law or to respond to valid legal processes, such as a court order or subpoena.
4. Data Retention
We will retain your account information (email address, name, and child’s name and age) as long as necessary to provide services or until you opt-out or request deletion. You can unsubscribe from email updates or request account deletion at any time by contacting us at team@wiqaya.app.
5. Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate data.
- Deletion: You can request the deletion of your personal data from our records.
- Opt-Out: You can opt-out of receiving further communications by unsubscribing from email updates.For inquiries about exercising these rights, please contact us at team@wiqaya.app.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can guarantee 100% security, and we cannot ensure or warrant the security of any information you transmit to us.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: Email : team@wiqaya.app
.png)
